Last updated: January 2025
Pragmatic Bear ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pragmaticbear.com or use our services.
We collect information that you provide directly to us, including:
We use the information we collect to:
We use HubSpot as our Customer Relationship Management (CRM) platform to manage customer interactions, store contact information, and track service requests. When you submit a contact form or interact with our services, your information may be stored in HubSpot's systems.
HubSpot is a third-party service provider that maintains its own privacy practices. You can review HubSpot's privacy policy at https://legal.hubspot.com/privacy-policy.
We may also use other third-party services for:
We use cookies and similar tracking technologies to collect information about your browsing activities. This helps us:
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Depending on your location, you may have certain rights regarding your personal information:
To exercise these rights, please contact us at hello@pragmaticbear.com.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure your information receives adequate protection.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information. We do not sell personal information.
If you are located in the European Economic Area (EEA), we process your personal information in accordance with the General Data Protection Regulation (GDPR). Our legal basis for processing includes: